Shipping

Delivery - Australia only

Unless otherwise stated, all items are dispatched the day following receipt of payment (purchases over the weekend are dispatched on Monday).

Items which contain the field “Normally ships within X days. Please contact us to confirm.” may be subject to special order or subject to pre-order.

If your purchase is urgent please contact us first to confirm availability.

Please note we only deliver products within Australia.

Free Delivery / Shipping

Free Delivery refers to standard uninsured delivery of products only within Australia. We accept no liability for undelivered parcels sent via standard uninsured delivery.

Registered Post, and fully insured delivery options are provided.

Pick Up

As a web based business unfortunately we do not have the facilities to enable a pick up option. However, this may change in the near future.

Please note that all our prices are inclusive of Free Delivery/Shipping.

Returns

Change of Mind

We accept returns for change of mind purchases only in the following circumstances:

• Products are returned to us within 10 days of purchase;
• The product is in its unused, original and unopened packaging. Please ensure the item is securely protected and wrapped when returned to us;
• You will be responsible for all shipping costs in returning the product to us;
• We accept no responsibility for any products lost in transit whilst being returned. We suggest you return the product using Registered Australia Post;
• We do not accept returns for products which have been used, opened or unsellable products.

Please note that we do not permit the return of, or offer refunds for the following products:

• Products which have been used, opened or unsellable products;
• Opened software and games;
• Product that is custom configured to your specifications;
• One off customer orders made on a 'no returns' basis.